FAQ

What is Cannabidiol?

It’s CBD! Cannabidiol is what CBD is short for – and is one of over 150 cannabinoids found in the hemp plant.

What is a cannabinoid?

Cannabinoids are compounds found in specific plants, and naturally produced within our bodies! Cannabinoids interact with the Endocannabinoid System in our bodies.

Phytocannabinoids are produced by plants.

Endocannabinoids are found naturally in the human body.

What is the difference between hemp and marijuana?

Marijuana contains high amounts of the psychoactive compound known as THC. In accordance with the 2018 Farm Bill, hemp must contain less than 0.3% THC.  Unlike marijuana, hemp does not cause a psychoactive effect. 

What is the Endocannabinoid System (ECS)?

This is a major body system found in all types of animals, just like your nervous system or digestive system. 

The function of the ECS is to find and maintain balance. The ECS is like a computer’s motherboard: it communicates with and regulates all other systems, so your body can be in homeostasis (the body’s optimal balanced state).

What is Cannabidiol Oil?

We use sustainable extraction and purification processes to extract the cannabidiol compound from organic hemp, grown on our family farms. 

It is then mixed with a carrier oil for better absorption, added benefits, and is our longest lasting product.

How do I use CBD oil?

Most customers start out using 1-2 full droppers daily, holding under the tongue for 30-60 seconds before swallowing. 

CBD has a cumulative effect so it is important to take consistently. 

Everybody processes CBD differently, so you will need to play around with serving size, frequency, and time of day to see what is best for you.

Why does my bottle taste different than other bottles I’ve purchased previously?

Every batch will vary slightly in smell, taste, color, and texture. Each plant has a unique profile-almost like a snowflake in the sense that no plant is exactly the same.

Each batch is rigorously tested, and you can find expiration dates printed on the bottom of each box.

What is the best way to store Pure Spectrum products?

Store upright in a cabinet that is dark, cool, and dry. Avoid touching the dropper directly to your mouth. Pure Spectrum products have a shelf life of one year, if stored properly.

What is CBD Isolate and how do I use it?

99.9% Pure CBD Isolate is the purest form of CBD, and our fastest acting product. It comes in a white crystalline powder and is most effectively absorbed by holding under the tongue before swallowing. It can also be added to food or drink!

Will I fail a drug test? 

All of our products are THC-Free. We remove all trace amounts of THC during the purification process, so regularly tested customers, such as professional athletes and active military, are confidently able to use our products.

We are the first and only cannabis company to partner with Olympic-governing bodies. USA Triathlon and USA Weightlifting are proud partners that vetted our company over a 2 year process. The anti-doping agencies of the world have the strictest drug-testing, so it is vital that those professional athletes can take a trusted and high-quality CBD product.

What is vertical integration?

Vertical integration means we control every aspect from genetics and planting the seeds in the ground, all the way to finished goods. 

Can I see your test results?

Each batch of finished products are tested 5 times from plant to bottle. We believe in complete transparency, please click to see our Third Party test results. You can request any test results not listed, simply email [email protected]

Do you ship to Canada?

We are unable to ship to Canada at this time, but hope to have a solution soon! Please check back!

My order won’t go through!

We accept Visa and Mastercard as payment on the website, and use a trusted merchant in Europe to process online payments. 

Please contact your bank, and if you are still experiencing issues you may place your order over the phone with a customer service specialist at +1 303-674-5759

Haven’t received confirmation or tracking details?

Occasionally these emails go to your spam or other folders, please check there first.

If you have not received anything-please email, chat or give us a ring and we’re happy to look it up.